Privacy Policy

Last updated: January 2026

1. Introduction

ReachOut ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Chrome extension and related services.

2. Information We Collect

2.1 Information You Provide

  • Email address (when you subscribe to Pro)
  • Payment information (processed securely by Stripe)
  • Your pitch/offer description (used to generate messages)

2.2 Information Collected Automatically

  • Usage data (number of messages generated)
  • Extension version and browser type

2.3 LinkedIn Profile Data

When you use ReachOut on a LinkedIn profile, we temporarily access publicly visible profile information (name, headline, company, about section) solely to generate personalized messages. This data is:

  • Only processed when you click "Generate"
  • Not stored on our servers
  • Not shared with third parties
  • Deleted immediately after message generation

3. How We Use Your Information

  • To generate personalized outreach messages
  • To process payments and manage subscriptions
  • To provide customer support
  • To improve our service

4. Data Storage and Security

We use industry-standard security measures to protect your data. Payment processing is handled by Stripe, a PCI-compliant payment processor. We do not store your credit card information.

5. Third-Party Services

We use the following third-party services:

  • Stripe - Payment processing
  • OpenAI - AI message generation
  • Vercel - Hosting infrastructure

6. Your Rights

You have the right to:

  • Access your personal data
  • Request deletion of your data
  • Cancel your subscription at any time
  • Opt out of marketing communications

7. Data Retention

We retain your account information for as long as your account is active. If you cancel your subscription, we will delete your data within 30 days unless required by law to retain it.

8. Children's Privacy

ReachOut is not intended for users under 18 years of age. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

privacy@reachout.app